Privacy policy
Updated 4 October 2026
Information used
We use your account identity, profile details, listings, uploaded photos, favorites and messages to provide the marketplace experience.
Public information
Listing details, seller display name, storefront information and profile biography may be visible publicly. Registered email addresses and phone numbers are displayed only to signed-in users, but a public WhatsApp contact button may be available when a seller has provided a phone number.
Private communication
Marketplace messages are available only to the buyer and seller participating in that conversation.
Your choices
You can edit your profile, remove saved favorites and sign out at any time. Only share information in listings or messages that you are comfortable providing.
Security
We use authenticated accounts and access controls to protect profile, contact and messaging features. No online service can guarantee absolute security, so use a unique, protected account.
AI tools and photos
AI assistance is optional. With your permission, we send the search query, help messages, listing draft and selected photo to OpenAI to generate results. Live Find similar sends camera snapshots while scanning is active. We do not attach your account password, phone number or email, but details you include in text or photos may be sent. Avoid images containing personal documents or private information. AI can make mistakes; review generated details before publishing. Our OpenAI requests disable response storage; provider security logs and retention rules may still apply.
Service providers
Cloudflare hosts the marketplace and stores listings, selected photos and messages. Supabase provides account authentication; Twilio may deliver verification codes, Resend may deliver email alerts, and Expo and Apple deliver push notifications. Relevant information is shared to provide those services and may be processed outside your country. Provider retention and security practices apply.
Permissions and notifications
Camera and photo access are used when you choose to scan or upload. Notifications are optional and may include messages, offers and saved-search alerts. You can change permissions in your phone settings and reset AI consent in Profile → AI privacy. Declining AI or notification permission does not stop you from using the marketplace.
Retention and deleting your account
Account and marketplace data are kept while your account remains active. You can permanently delete your account in the app under Profile → Delete account. This removes your profile, listings, uploaded listing and storefront photos, conversations, offers, favorites, saved searches and account notification registrations from our active marketplace, and deletes your authentication account. Provider security logs or backups may persist according to provider policies. Photos in your phone library are not deleted. Contact info@dxbsale.com for privacy questions or requests.
Safety review records
With your separate permission before submitting or editing a listing, its text, details and selected photos are sent to OpenAI for a prohibited-content safety scan. You may decline and receive manual review before publication. Suspected prohibited content, uncertain results and unavailable scans are held privately for administrator review; this is not a legal certification. Moderation records include the submitting account reference, timestamp and reason. Rejected text attempts retain a bounded title and description snapshot; their photos are not uploaded. Held listings retain their submitted photos for review. Administrator email alerts contain a reference and dashboard link. AI requests disable response storage; provider security log retention may apply.